Terms And Conditions

Please read these terms and conditions carefully before using Our Service. 

Interpretation and Definitions 

Interpretation 

The words of which the initial letter is capitalized have meanings defined under the following conditions. 

The following definitions shall have the same meaning regardless of whether they appear in singular or in plural. 

Definitions 

For the purposes of these Terms and Conditions: 

Affiliate means an entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority. 

Account means a unique account created for You to access our Service or parts of our Service. 

Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to The Nurses Station @ www.thenursesstation.ca. 

Country refers to: Ontario, Canada 

Device means any device that can access the Service such as a computer, a cellphone or a digital tablet. 

Feedback means feedback, innovations or suggestions sent by you regarding the attributes, performance or features of our Service. 

Goods refer to the items offered for sale on the Service. 

Orders mean a request by You to purchase Goods from Us. 

Promotions refer to contests, sweepstakes or other promotions offered through the Service. 

Service refers to the Website. 

Subscriptions refer to the services or access to the Service offered on a subscription basis by the Company to You. 

Free Trial refers to a limited period of time that may be free when purchasing a Subscription. 

Terms and Conditions (also referred as “Terms”) mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service. 

Third-party Social Media Service means any services or content (including data, information, products or services) provided by a third-party that may be displayed, included or made available by the Service. 

Website refers to thenursesstation.ca accessible from http://www.thenursesstation.ca 

You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable. 

Acknowledgement 

These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service. 

Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service. 

By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service. 

You represent that you are over the age of 18. The Company does not permit those under 18 to use the Service. 

Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your personal information when You use the Application or the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service. 

Placing Orders for Goods 

By placing an Order for Goods through the Service, You warrant that You are legally capable of entering into binding contracts. 

Your Information 

If You wish to place an Order for Goods available on the Service, You may be asked to supply certain information relevant to Your Order including, without limitation, Your name, Your email, Your phone number, Your credit card number, the expiration date of Your credit card, Your billing address, and Your shipping information. 

You represent and warrant that: (i) You have the legal right to use any credit or debit card(s) or other payment method(s) in connection with any Order; and that (ii) the information You supply to us is true, correct and complete. 

By submitting such information, You grant us the right to provide the information to payment processing third parties for purposes of facilitating the completion of Your Order. 

Order Cancellation 

We reserve the right to refuse or cancel Your Order at any time for certain reasons including but not limited to: 

Goods availability 

Errors in the description or prices for Goods 

Errors in Your Order 

We reserve the right to refuse or cancel Your Order if fraud or an unauthorized or illegal transaction is suspected. 

Your Order Cancellation Rights 

Any Goods you purchase can only be returned in accordance with these Terms and Conditions and Our Returns Policy. 

Our Returns Policy forms a part of these Terms and Conditions. Please read our Returns Policy to learn more about your right to cancel Your Order. 

Your right to cancel an Order only applies to Goods that are returned in the same condition as You received them. You should also include all of the products instructions, documents and wrappings. Goods that are damaged or not in the same condition as You received them or which are worn simply beyond opening the original packaging will not be refunded. You should therefore take reasonable care of the purchased Goods while they are in Your possession. 

We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement. 

You will not have any right to cancel an Order for the supply of any of the following Goods: 

The supply of Goods made to Your specifications or clearly personalized. 

The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over. 

The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery. 

The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items. 

The supply of digital content which is not supplied on a tangible medium if the performance has begun with Your prior express consent and You have acknowledged Your loss of cancellation right. 

Availability, Errors and Inaccuracies 

We are constantly updating Our offerings of Goods on the Service. The Goods available on Our Service may be mispriced, described inaccurately, or unavailable, and We may experience delays in updating information regarding our Goods on the Service and in Our advertising on other websites. 

We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice. 

Pricing Policy 

The Company reserves the right to revise its prices at any time prior to accepting an Order. 

The prices quoted may be revised by the Company subsequent to accepting an Order in the event of any occurrence affecting delivery caused by government action, variation in customs duties, increased shipping charges, higher foreign exchange costs and any other matter beyond the control of the Company. In that event, You will have the right to cancel Your Order. 

Payments 

All Goods purchased are subject to a one-time payment. Payment can be made through various payment methods we have available, such as Visa, MasterCard, Affinity Card, American Express cards or online payment methods (PayPal, for example). 

Payment cards (credit cards or debit cards) are subject to validation checks and authorization by Your card issuer. If we do not receive the required authorization, We will not be liable for any delay or non-delivery of Your Order. 

Subscriptions 

Subscription period 

The Service or some parts of the Service are available only with a paid Subscription. You will be billed in advance on a recurring and periodic basis (such as daily, weekly, monthly or annually), depending on the type of Subscription plan you select when purchasing the Subscription. 

At the end of each period, Your Subscription will automatically renew under the exact same conditions unless You cancel it or the Company cancels it. 

Subscription cancellations 

You may cancel Your Subscription renewal either through Your Account settings page or by contacting the Company. 
You will not receive a refund for the fees You already paid for Your current Subscription period, and You will be able to access the Service until the end of Your current Subscription period. 

Billing 

You shall provide the Company with accurate and complete billing information including full name, address, state, zip code, telephone number, and a valid payment method information. 

Should automatic billing fail to occur for any reason, the Company will issue an electronic invoice indicating that you must proceed manually, within a certain deadline date, with the full payment corresponding to the billing period as indicated on the invoice. 

Fee Changes 

The Company, in its sole discretion and at any time, may modify the Subscription fees. Any Subscription fee change will become effective at the end of the then-current Subscription period. 

The Company will provide You with reasonable prior notice of any change in Subscription fees to give You an opportunity to terminate Your Subscription before such change becomes effective. 

Your continued use of the Service after the Subscription fee change comes into effect constitutes Your agreement to pay the modified Subscription fee amount. 

Refunds 

Except when required by law, paid Subscription fees are non-refundable. 

Certain refund requests for Subscriptions may be considered by the Company on a case-by-case basis and granted at the sole discretion of the Company. 

Free Trial 

The Company may, at its sole discretion, offer a Subscription with a Free trial for a limited period of time. 

You may be required to enter Your billing information in order to sign up for the Free trial. 

If You do enter Your billing information when signing up for a Free Trial, You will not be charged by the Company until the Free trial has expired. On the last day of the Free Trial period, unless You cancelled Your Subscription, You will be automatically charged the applicable Subscription fees for the type of Subscription You have selected. 

At any time and without notice, the Company reserves the right to (i) modify the terms and conditions of the Free Trial offer, or (ii) cancel such Free trial offer. 

Promotions 

Any Promotions made available through the Service may be governed by rules that are separate from these Terms. 

If You participate in any Promotions, please review the applicable rules as well as our Privacy policy. If the rules for a Promotion conflict with these Terms, the Promotion rules will apply. 

User Accounts 

When You create an account with Us, You must provide Us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of Your account on Our Service. 

You are responsible for safeguarding the password that You use to access the Service and for any activities or actions under Your password, whether Your password is with Our Service or a Third-Party Social Media Service. 

You agree not to disclose Your password to any third party. You must notify Us immediately upon becoming aware of any breach of security or unauthorized use of Your account. 

You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than You without appropriate authorization, or a name that is otherwise offensive, vulgar or obscene. 

Intellectual Property 

The Service and its original content (excluding Content provided by You or other users), features and functionality are and will remain the exclusive property of the Company and its licensors. 

The Service is protected by copyright, trademark, and other laws of both the Country and foreign countries. 

Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of the Company. 

Your Feedback to Us 

You assign all rights, title and interest in any Feedback You provide the Company. If for any reason such assignment is ineffective, You agree to grant the Company a non-exclusive, perpetual, irrevocable, royalty free, worldwide right and licence to use, reproduce, disclose, sub-licence, distribute, modify and exploit such Feedback without restriction. 

Links to Other Websites 

Our Service may contain links to third-party web sites or services that are not owned or controlled by the Company. 

The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services. 

We strongly advise You to read the terms and conditions and privacy policies of any third-party web sites or services that You visit. 

Termination 

We may terminate or suspend Your Account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions. 

Upon termination, Your right to use the Service will cease immediately. If You wish to terminate Your Account, You may simply discontinue using the Service. 

Limitation of Liability 

Notwithstanding any damages that You might incur, the entire liability of the Company and any of its suppliers under any provision of this Terms and Your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by You through the Service or 100 USD if You haven’t purchased anything through the Service. 

To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of this Terms), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose. 

Some states do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply. In these states, each party’s liability will be limited to the greatest extent permitted by law. 

“AS IS” and “AS AVAILABLE” Disclaimer 

The Service is provided to You “AS IS” and “AS AVAILABLE” and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected. 

Without limiting the foregoing, neither the Company nor any of the company’s provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components. 

Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law. 

Governing Law 

The laws of the Country, excluding its conflicts of law rules, shall govern this Terms and Your use of the Service. Your use of the Application may also be subject to other local, state, national, or international laws. 

Disputes Resolution 

If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Company. 

For European Union (EU) Users 

If You are a European Union consumer, you will benefit from any mandatory provisions of the law of the country in which you are resident in. 

United States Federal Government End Use Provisions 

If You are a U.S. federal government end user, our Service is a “Commercial Item” as that term is defined at 48 C.F.R. §2.101. 

United States Legal Compliance 

You represent and warrant that (i) You are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a “terrorist supporting” country, and (ii) You are not listed on any United States government list of prohibited or restricted parties. 

Severability and Waiver 

Severability 

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect. 

Waiver 

Except as provided herein, the failure to exercise a right or to require performance of an obligation under this Terms shall not effect a party’s ability to exercise such right or require such performance at any time thereafter nor shall be the waiver of a breach constitute a waiver of any subsequent breach. 

Translation Interpretation 

These Terms and Conditions may have been translated if We have made them available to You on our Service. 
You agree that the original English text shall prevail in the case of a dispute. 

Changes to These Terms and Conditions 

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material, We will make reasonable efforts to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion. 

By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service. 

Contact Us 

If you have any questions about these Terms and Conditions, You can contact us: 

·         By email: Triage@thenursesstation.ca 

·         By visiting this page on our website: http://www.thenursesstation.ca/contact 

·         By Phone 519-230-0353 

________________________________________________________________________

 

 

 

The Nurses Station

Privacy & Confidentiality Statement

September 20, 2023

 

Ethical Standards 

All Nurse Consultants are Registered with the College of Nurses of Ontario, as such they abide by a code of ethics under the designated association for their ethical and professional standards. Information  Confidentiality and Privacy — Personal Health Information (cno.org).   Should you feel that an ethical violation has occurred through which you have experienced some measure of harm, you have a right to register a complaint with the Ethics Committee of the professionals provincial regulatory associated.  As well, please notify the administration of The Nurses Station of any concerns you have.      

Records 

Records are kept for each client and kept for a minimum of ten years for adults. Records of children, under the age of 18, are kept for ten years after their 18th birthday.  Files contains brief session notes as well as contact information, any assessments or information from outside sources, referral notes, emails from the client that are relevant to treatment and any other information obtain during client treatment.  This enables your Nurse Consultant to review sessions as needed, helps to keep sessions on track and assists with keeping clients’ goals in focus. In administering our practice, we make use of the JaneApp secure, web-based practice management system to store and manage our client records. This includes information such as client appointments, billing documents, session notes, contact details, and other client-related information and documents. The system we use is encrypted, has servers exclusively located in Canada and access to the system is granted only on an as-needed basis and governed by our strict confidentiality policy. Additionally, all practice data in the system is routinely backed up to ensure the privacy and protection of sensitive client information and to assist us with PHIPA compliance. You are welcome to review your file at any time.  No records will be shared with any other parties without your signed permission on a ‘release of information’ form.  It is your choice whether information is released, and you are not required to sign any consent if you are not comfortable with it.   

Confidentiality 

Everything that is said in the context of the conversations between Nurse and client is kept confidential.  There may be times Nurse colleagues are consulted within this The Nurses Station.   This is similar to a physician getting a “second opinion” and can be very helpful in determining client needs.  If consultation does occur, identifying information will not be disclosed.      

There are a few exceptions to confidentially which you should be aware of: 

1. When the client gives written permission (a signed release form) to have information from the counselling sessions communicated to another person. 

2. When the client is at risk to hurt themselves or others, as when there is danger of suicide or assault. 

3. When there is reason to believe that a child has, is, or may be in danger of sexual or physical abuse or neglect.  This includes: 

a. When domestic violence is reported and there is a child or children in the home 

b. When a client discloses that he/she was abused in childhood and there is a possibility that the abuser may be a danger to other children now.  In these situations, we are legally bound to report to Family & Children’s Services 

4. When mandated by a court order.  

At times it may be suggested that contact be made with other professionals or family members to obtain information that will be helpful in your treatment.  A signed ‘release of information form’ is required and you have the right to refuse your signature.  Should information be requested by anyone outside of the office, you will be notified.  If it is not an emergency, then signed consent is required and the person/agency requesting the information will not receive it, or be informed you are attending sessions, until the proper signature is received from you.  If it is an emergency, you will be informed via telephone, email or in person, as soon as possible.  An emergency would be urgent police, medical or child protection situation.  Should there be proceedings before the courts and your records are subpoenaed you will be notified as soon as possible.  

Your Rights 

As a client you have the right : 

1. To ask questions at any point in time regarding Nursing services or office procedures. 

2. To terminate services at any time; you may ask me for a list of possible referral sources. 

3. To specify and negotiate goals and be an active participant in your care 

4. To be informed of any information, decisions and actions that will affect you. 

5. To be apprised of fees and payment policies. 

6. To ask about alternative procedures available for meeting your goals.  

7. To review all documentation in your client file.  

8. To complain to the Privacy Commissioner of Canada If you are not satisfied with the Privacy Policy in place. 

Online & Telephone Sessions:   

Should you choose to have an online session, we use the Jane App for virtual video sessions.  The Jane App meets Ontario’s Heath Information (PHIPPA) guidelines and is encrypted on both ends, meaning that when we are meeting with each other online, other people cannot access our session. The video and audio are not recorded anywhere during our sessions. However, given the nature of the internet, there is always a risk that something could happen beyond my or your control that could endanger the security of our information.  

If for any reason we are disconnected during the session, I will reconnect immediately.  If that isn’t possible, I will contact you to reschedule the appointment.   

By signing this form or giving verbal consent, you are acknowledging that you are aware of the risks that online and telephone sessions hold and are releasing me of any liability should a breach occur.   

 

The Nurses Station (Cambridge, On, www.thenursesstation.ca)